Harrods - FT Sales Associate

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide customer-oriented advice and sell our wide range of products, for example when helping customers choose gifts
• You actively engage with our customers, identify their needs, and offer suitable solutions
• You handle checkout processes and ensure accurate and correct cash management
• You present our exquisite confectionery and chocolate assortment in an appealing and inviting way
• You also perform production-related tasks as well as restocking and maintaining the sales areas
• You implement our high quality standards with dedication and care
• You consistently ensure compliance with hygiene and freshness standards
• You work hand in hand with your team and contribute to a positive working atmosphere

What we expect from you

• You bring valuable professional experience in retail and have a passion for sales as well as a strong focus on closing deals
• You enjoy direct contact with customers and aim to provide them with a special shopping experience
• You quickly identify customer needs and provide tailored, friendly, and convincing advice
• You have excellent communication skills and express yourself clearly and confidently
• You speak German and English very well; French and other languages are a strong advantage and highly valued
• You consistently prioritize quality and customer focus, even in busy or high-pressure situations
• You work in a responsible, reliable, and well-structured manner
• You have a strong awareness of quality and consistently maintain hygiene and cleanliness standards
• You are happy to take responsibility, are a true team player, and are committed to shared goals
• You are motivated to further develop your skills in sales and service
• You are flexible and not hesitant to work on weekends, Saturdays, Sundays, or public holidays

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Sounds interesting? Then come join us.

Please understand that we are not considering external recruitment agencies for this position.